We are seeking an experienced Digital Agency Project Manager and Account Manager to join our team. The successful candidate will be responsible for managing and coordinating digital projects from start to finish, as well as acting as the primary point of contact for clients. This is a hybrid role that combines both project management and account management responsibilities.

 

Key Responsibilities:

  • Manage and coordinate digital projects, ensuring they are completed on time, within budget and to the client’s satisfaction
  • Act as the primary point of contact for clients, maintaining strong relationships and communication throughout the project
  • Develop project timelines, budgets and scope of work, and oversee all aspects of project delivery
  • Manage and lead project teams, delegating tasks as necessary
  • Identify and mitigate project risks
  • Collaborate with cross-functional teams, including creative, development, and quality assurance
  • Ensure project deliverables meet quality standards and client expectations
  • Track project progress and report on project status to internal teams and clients
  • Attend meetings with clients, stakeholders and internal teams
  • Identify opportunities for new business and upselling existing clients
  • Provide ongoing account management and client support

 

Qualifications/Requirements:

  • 3-5 years of experience in project management and account management within a digital agency
  • Strong understanding of digital project management methodologies and processes
  • Excellent communication and leadership skills
  • Strong attention to detail and ability to multitask
  • Proven ability to work well under pressure and meet tight deadlines
  • Knowledge of project management software and tools (such as Monday, Asana, Trello, or Jira)
  • Experience working with cross-functional teams
  • Experience with budget management and resource allocation
  • Strong understanding of digital technologies and web development processes
  • Bachelor’s degree in project management, marketing, business, or a related field is ideal, but not required.